- All tickets are non-refundable.
- If any exchange needs to be made, please notify the box office at 519-882-1221 at least 48 hours before the start of the performance. A $5 fee will be charged for any non-VIP/non-subscriber exchanges.
- No cameras or records are permitted in the theatre.
- Latecomers will be seated at the discretion of the VPP staff at an appropriate time during the show to avoid distraction to either the actors or the audience.
- Please notify box office in advance of any special needs, ie wheelchair seating or assistance required upon arrival.
- No one will be admitted to the theatre without a valid ticket. Babes-in-arms are not permitted.